Effective date: 6th February 2024

 

Skylight IPV ("us", "we", or "our") operates the skylightipv.com website (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. In order to using the Service, you will need to agree to the collection and use of information in accordance with this policy.

 

The type of personal information we collect

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Name
• Email address
• City, Country
• Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location, if you give us permission to do so ("Location Data"). We use this data to provide features of our Service, to improve and customise our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

We will ask your consent to our use of cookies. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies - We use Session Cookies to operate our Service.
• Preference Cookies - We use Preference Cookies to remember your preferences and various settings.
• Security Cookies - We use Security Cookies for security purposes.

 

Why we collect personal information

We use the information that you have given us in order to:

• provide and maintain our Service
• notify you about changes to our Service
• allow you to participate in interactive features of our Service when you choose to do so
• provide customer support
• gather analysis or valuable information so that we can improve our Service
• monitor the usage of our Service
• detect, prevent and address technical issues

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• You have given us permission to do so. You are able to remove your consent at any time. You can do this by contacting us at support@skylightipv.com.
• We may have a contractual obligation to you.
• The processing is in our legitimate interests and it is not overridden by your rights
• To comply with the law

 

How we store your personal information

Your information is securely stored in line with our Information Security Policy.

Retention of Data

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

We also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and our Information Security Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may share data, including Personal Data, in the following circumstances:

• Service Providers - We may share data, including Personal Data, with contracted third-party service providers; these third-parties include affiliates and subsidiaries, business partners, agents, analytics providers, data storage and hosting partners and product developers.
• Disclosure for Law Enforcement - Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
• Legal Requirements - We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • To comply with a legal obligation
  • To protect and defend the rights or property of Skylight IPV
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

 

Your data protection rights

Under data protection law, you have rights including:

• Your right to be informed - Our privacy policy informing you of what data we store and how and why this is processed is publically available.
• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• Your rights in relation to automated decision making and profiling - Skylight IPV does not perform any automated decision-making or profiling based on personal data.
• The right to withdraw consent - You also have the right to withdraw your consent at any time where we have relied on your consent to process your personal information.
• The right to complain - If you have any concerns about our use of your personal information, you can make a complaint to us at support@skylightipv.com. You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. Within the UK you can contact the ICO on 0303 123 1113, or find more details at https://www.ico.org.uk.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please note that we may ask you to verify your identity before responding to such requests.

Please contact us at support@skylightipv.com if you wish to make a request.

 

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact details

E-mail: support@skylightipv.com

Address: 80 Coleman Street, London, EC2R 5BJ

Phone Number: +44 (0)20 8017 0900